Roger Paine of The First Parish of Lincoln responds:

I had lost my Internet connection -- the reason why was a mystery, and Joe was able to get it back. Then, when I asked him who I might contact to give my laptop a "tune-up," he smiled and said, "I've already done it." And he showed me what he'd done. I was very impressed -- and thank you for creating this service.

Tom Gorgone of Boston writes:

As a father I was always able to help my kids with problems, (I was a hero, I could do anything) then they got to be teenagers, and all the problems got harder, but you and your company of Geeks recently made me a hero once more, because "I" recommended you to my daughter. Your people went to my daughters house this past weekend and pleasantly, efficiently and professionally fixed all her computer problems. I want to thank you for letting my daughter "think" I helped her, even if it was just to give her your number.
Regards
Tom Gorgone

Pam Wheeler of Wellesley says:

I was extremely pleased with Andy. You guys were my third attempt to find someone good. He was great and very responsive when I had continuing issues. So many of us have networks now or are just moms like me with no tech help desk and we are just floundering about using the kid down the street when he's free etc. I liked the idea Andy knew about networks, hardware, software etc. I felt this was a real service like the plumber or the interior decorator or the electrician, as opposed to a "guy" who just comes in that you pray has the skills. You might also make clear that you can consult on and install home networks, God knows I would have saved $$ if I'd used you in the first place.

D.B. of Ashland writes about Geek Housecalls home computer service:

Our problem was a difficult one, but Jeff persisted and solved it.

B.G. of Lexington says this about Geek Housecalls service:

Andy did a fine job. I would consider using you in the future or referring to others.

Fred G. an Attorney from Lexington writes:

We were pleased with Geek Housecalls' flexibility in scheduling the appointment given the many delays we experienced in receiving our printers. Josh was pleasant and professional.

L.C. a Business Owner from Billerica says this about Geek Housecalls service:

Geek Housecalls beat the service from my entire corporate IT department. They arrived within the hour during a driving rainstorm, quickly diagnosed the problem and fixed it and got me back to work in record time.

Susan W. Executive Director of a non-profit organization in Boston writes:

Geek Housecalls is a group of skilled professionals who are tailor-made for us. They are happy to work with a very small organization, are reasonably priced and very patient and flexible.

Linda B. a church Office Manager from Cambridge says this about Geek Housecalls service:

Prompt and personable response. Geek Housecalls never "talks down" to customers and provides as much technical information as is requested.

I.F. of Lexington says this about Geek Housecalls home computer service:

My computer was freezing - Grace organized the software, checked and double-checked some things and it has not stopped working since she left. I found working with Grace to be pleasant, informative and overall, I am quite satisfied.

Rebecca S. a Clinical Psychiatrist from Lexington emails:

My geek fixed the computer that had a virus and wasn't working. He ran the cable and networked a second computer into the cable [Internet] service. He got all our email accounts up and running, downloaded more recent Microsoft free software, fixed my monitor, and best of all, taught me a heck of a lot. He was awesome.

Ron Fitzgerald, School Superintendent of Minuteman Regional High School writes about Geek Housecalls service:

I can best describe Geek Housecalls service as "truly superior." Your fast and accurate repair was just what I needed.

Ted B. of Arlington says this about Geek Housecalls service:

Wednesday, I got hit with a virus identified as W32.Magistr.24876@mm. I had immediately run Norton Anti Virus, but I was concerned the following morning when I ran NAV again and it appeared again. My geek gave me answers to specific concerns I had, and found the .exe program and removed it from my system. He was prompt, friendly and competent.

Mary F. of Arlington emails this about our home computer service:

Problem was a virus. My geek fixed the problem in under an hour and also provided some other advice and small services such as cleaning the mouse.The visit was very helpful and my level of satisfaction was high. Thanks to Geek Housecalls for the good work.

Robert M. of Lexington says this about Geek Housecalls home computer service:

It was an entire afternoon of unprecedented stick-to-it-ive-ness

Peter S. of Arlington writes:

It was a positive experience for someone who is a 50 year old computer novice. My geek expressed things in an understandable manner. He corrected the virus problem that we had.

Paul and Nancy M. of Arlington say this about Geek Housecalls home computer service:

Geek Housecalls is the kind of service that's needed by a lot of computer users like myself, who know a little bit but don't have enough in-depth knowledge. Geek Housecalls is a worthwhile service to me.